A legacy of service excellence

75 years of steadfast commitment
For 75 years, the Losch Group has made after-sales service a top priority. To celebrate this milestone, the brand launched a communication campaign highlighting its expertise and its close relationship with both private and professional

Mobility at the heart of the campaign
The first phase of the campaign illustrates the importance of daily mobility through videos featuring Luxembourgish sports and cinema personalities, such as Sophie Mousel, Julien Henx, and Kevin Geniets. It shows how Losch after-sales service guarantees peace of mind by ensuring seamless mobility, even in the event of a technical issue.

Testimonials highlighting quality
The second phase focuses on customer stories and interactions with the after-sales teams. This time, the agency gave a voice to well-known entrepreneurs—Yannick Schuler, Marianne Welter, and Sam Sales—to share their experiences regarding the team’s responsiveness, expertise, and friendly approach

After-sales in everyday life
Finally, the third phase presents testimonials from everyday customers expressing their trust in a reliable, high-quality service. These customers share their positive experiences, emphasising the speed of the teams and the reliability of the solutions provided. Each story reflects the trust customers place in Losch, reinforcing its position as the undisputed market leader in Luxembourg.